Locker rooms have not had scales for the last six months and shower walls were taken down a month ago and not replaced. Definitely not the level of facility maintenance that you would expect for such an expensive location. We got tampons in the men's bathroom though, so I guess that was a higher priority.
Staff seem more concerned with projecting a "chill and inclusive" vibe rather than being professional and doing their jobs. I am prepared to amend this review when I see some effort to repair and replace the things that have broken in the gym, but upon talking to staff recently, I was given the impression that this was not a priority and it was the fault of gym members for not treating facilities well. I was under the impression that I was paying for a high quality gym, and not membership in a grade-school classroom.
(Since posting this review, we have had the scale issue addressed, but the showers still have not had walls replaced)
Locker rooms have not had scales for the last six months and shower walls were taken down a month ago and not replaced. Definitely not the level of facility maintenance that you would expect for such an expensive location. We got tampons in the men's bathroom though, so I guess that was a higher priority. Staff seem more concerned with projecting a "chill and inclusive" vibe rather than being professional and doing their jobs. I am prepared to amend this review when I see some effort to repair and replace the things that have broken in the gym, but upon talking to staff recently, I was given the impression that this was not a priority and it was the fault of gym members for not treating facilities well. I was under the impression that I was paying for a high quality gym, and not membership in a grade-school classroom. (Since posting this review, we have had the scale issue addressed, but the showers still have not had walls replaced)