This establishment should be shut down. We went through the drive through. We waited for 20 minutes even though there were about 5-6 cars only. We had an app coupon that said we would get "free hash browns with a breakfast sandwich". We bought an egg and cheese sandwich that was undercooked and had to throw out after a few bites--but those bites were enough to make me run to the bathroom all day, the hash browns (with an s at the end which in English means plural, aka more than one) was just one. We ordered 2 large coffees and got 2 small ones, we got the wrong change, and didn't get the receipt until after I went back to ask for it. On the window they have a piece of paper where there is a phone number and an email address for complaints. I called the phone number and left a message (the answering machine promises a call back within 24 hours which never happened as it's 2 days later), and the email I sent to the email address bounced back since it's not a valid recipient. So in other words, they can do everything they want because you can't complain to anyone. Maybe I'll send an email to the Attorney General's office since I can almost guarantee that they are in violation of a few board of health and business establishment violations. One other note is that the brilliant server I had mentioned said that she was the manager (her name was Gem--what a gem). So kids, listen to your parents when they tell you to study hard so you won't end up working in McDonalds. After this experience, I can guarantee you there is truth in that saying. It doesn't seem as I'm the only one complaining either after reading all the review.
All USA
This establishment should be shut down. We went through the drive through. We waited for 20 minutes even though there were about 5-6 cars only. We had an app coupon that said we would get "free hash browns with a breakfast sandwich". We bought an egg and cheese sandwich that was undercooked and had to throw out after a few bites--but those bites were enough to make me run to the bathroom all day, the hash browns (with an s at the end which in English means plural, aka more than one) was just one. We ordered 2 large coffees and got 2 small ones, we got the wrong change, and didn't get the receipt until after I went back to ask for it. On the window they have a piece of paper where there is a phone number and an email address for complaints. I called the phone number and left a message (the answering machine promises a call back within 24 hours which never happened as it's 2 days later), and the email I sent to the email address bounced back since it's not a valid recipient. So in other words, they can do everything they want because you can't complain to anyone. Maybe I'll send an email to the Attorney General's office since I can almost guarantee that they are in violation of a few board of health and business establishment violations. One other note is that the brilliant server I had mentioned said that she was the manager (her name was Gem--what a gem). So kids, listen to your parents when they tell you to study hard so you won't end up working in McDonalds. After this experience, I can guarantee you there is truth in that saying. It doesn't seem as I'm the only one complaining either after reading all the review.