Quick Lane at Balise Ford

Terrible customer service. Not honest at all. Sign says service while you wait, but they ask you to drop the car and can't guarantee or even tell you when it might be ready. How is that quick service? False advertising at its best! Whoever runs the show over there has no clue what they are doing. Will never go back there again or recommend to anyone. Absolutely terrible experience

Worst experience, went in for an oil change not only did they charge me for the works package after I specifically requested just an oil change, they spilled oil all over the transmission, the windshield and all under the roof of the car. They also put the wrong miles and next appointment date on the sticker on the windshield. After i drove home the car was smoking from all the spilled oil on the transmission. I drove back to find that they were closed, I called to talk about the poor service provided no call back or anything. Overall terrible careless service, would not recommend.