Rite Aid

I would give it no stars... always problems, no customer service, my insurance company (Anthem BCBS) even reached out to try to solve whatever issue was making them tell us our coverage was inactive and was told "I don't know what to tell you", and when we were speaking to them we were told "I have 5 patients in line I have to go" needless to say after going in person and still being told "there is nothing we can do, it's not a problem on our end" we asked for Rx to be transferred and were told they don't initiate that we have to call the pharmacy we want it transferred to, after calling Pepperell Family Pharmacy to have it transferred we were told no the pharmacy with the rx has to initiate the transfer..... I transferred all my prescriptions out over a year ago because of the same issues, my daughter has finally had enough too....Rite Aid are you looking for a lawsuit when someone gets ill from not having their medication? You should be shut down. Anthem apologized to me for being contracted with a pharmacy that does business in this manner.. I hope enough people speak up that insurance companies drop you.