Staples

436 Southbridge Street, Auburn
Website: stores.staples.com
Phone: +1 508-721-9500

Opening hours:
Mon08:00-21:00
Tue08:00-21:00
Wed08:00-21:00
Thu08:00-21:00
Fri08:00-21:00
Sat09:00-21:00
Sunclosed

Categories: Computers & Electronics  Establishment  Furniture  Home goods store 

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Reviews

1
Oct 17, 2018

Joe Curboy

This new policy or whatever where if you need something printed you do it on your own at their printers is ridiculous. You ask the employees to print something off their computers your told it will take 24 hours. Even with multiple employees standing around chit chatting and laughing it up with each other. Something I have had done in the past by them which took 5-15 minutes depending on how busy they were now takes me quadruple the time. I have multiple files on a flash drive (40 files) all need to be printed. Straight forward, everything printed the same way and I organize after. But at their self printers, your unable to select multiple files to print. So each file must be selected then the options you want, then the loading, then the confirmation, then the loading, then the are you finished, then the loading and repeat. On occasion you have to start over because you need to reshape your card or the touchscreen doesn't want to work correctly. 30 minutes in and I'm not even halfway through. There are only 3 printers for customers to use, so when a line starts to form behind you, you feel a bit like a jerk. Then the employees who were so busy to help before and print off the computer will come over and "ask" "do you need help" really it's just them subtly saying sir you are causing a line please speed up. Unreal. Honestly the only reason I typed this was so I could kill time in between me hitting the print and confirm buttons. The "loading" time. I know this rant will accomplish nothing. No staples employee will see this and do anything about the problem. If anything they will get laugh about it and perhaps make jokes in the break room. So enjoy the chuckles staples employees, I have broke the halfway mark of my stuff getting printed and I'm coming up on the 45 minutes marker. I will most definitely surpass the hour mark. Unreal.


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