If I could give it zero stars, I would! This place is beyond shady! We were not allowed in the dining room at any time. We were not allowed to bring in a purse or cell phone. The Psychiatrist NEVER touched base with me the whole time my mom was there ( almost a month!). Near the end of her stay, my sister went to visit and found mom reeking of urine. She took her to the bathroom, and her adult briefs were so wet with urine, you could ring them out! She also had bruises all over her arms! Once, when I asked for someone to take my mother to the bathroom, the CNA showed up and literally brought her there and back in two minutes. She said "I asked her if she had to go, and she said she already went. So, I turned around and brought her back." Seriously?! SHE HAS DEMENTIA!! When I told her that, she just ignored me, turned around and walked away. My mother went back to the nursing home nonverbal, and wouldn't eat or drink! She had to be transferred to the hospital to be treated for severe dehydration! I would not send my dog to this awful place!!
All USA
If I could give it zero stars, I would! This place is beyond shady! We were not allowed in the dining room at any time. We were not allowed to bring in a purse or cell phone. The Psychiatrist NEVER touched base with me the whole time my mom was there ( almost a month!). Near the end of her stay, my sister went to visit and found mom reeking of urine. She took her to the bathroom, and her adult briefs were so wet with urine, you could ring them out! She also had bruises all over her arms! Once, when I asked for someone to take my mother to the bathroom, the CNA showed up and literally brought her there and back in two minutes. She said "I asked her if she had to go, and she said she already went. So, I turned around and brought her back." Seriously?! SHE HAS DEMENTIA!! When I told her that, she just ignored me, turned around and walked away. My mother went back to the nursing home nonverbal, and wouldn't eat or drink! She had to be transferred to the hospital to be treated for severe dehydration! I would not send my dog to this awful place!!