Terribly understaffed, my wife is staying there! most of staff is kind and cordial but grossly underpaid, the weekday receptionist is rude and insulting, both in person and on the phone! She has to understand that people are already saddened by going to visit their loved ones and her rudeness is making things worse!!! Some respect is warranted in her job when dealing with friends and loved ones staying there!!
Terribly understaffed, my wife is staying there! most of staff is kind and cordial but grossly underpaid, the weekday receptionist is rude and insulting, both in person and on the phone! She has to understand that people are already saddened by going to visit their loved ones and her rudeness is making things worse!!! Some respect is warranted in her job when dealing with friends and loved ones staying there!!