United States Postal Service

the 1-800 number does not give the option to speak to a live representative. I received an email saying "USPS was unable to deliver your item as of 11:45 am on July 6, 2017 in WALTHAM, MA 02453. The address may be incorrect, incomplete, or illegible." and i cant even get through to someone at the post office to see what the problem is. i was on the phone for over 15 minutes with the automated system trying to figure out how to reach someone but got so annoyed i gave up.

Friendliest service ever. Seriously. I blasted my karma by going there on Dec 31 @ 11-30 am (they close at 1) with 30(!) international packages, all of which needed customs forms and needed to be typed into the system. You'd expect them to hate me, right? But no. The gentleman helping me has done an extraordinary job, getting all of those 30 packages in literally 1 hour. Not only that, but he was actually friendly, smiling, making small talk, and so helpful. I think his name tag said something like Biff. Thank you, sir!